managed service provider

Stub entry: single definition derived from the EU NIS 2 Directive; sector-specific readings not yet documented — contributions welcome.

an entity that provides services related to the installation, management, operation or maintenance of ICT products, networks, infrastructure, applications or any other network and information systems, via assistance or active administration carried out either on customers’ premises or remotely

Directive (EU) 2022/2555 (NIS 2 Directive), Art. 6(39)